Description

Fraud prevention starts with people. This suite explores how human behavior, decision-making and workplace culture shape fraud risk — and how bankers can play a critical role in preventing it. These three microlearning courses, plus a GO Huddle, will be part of the ABA Banking Foundations license catalog, in the Workplace Essentials topic and available only as a suite.

Courses*

*Only available as a suite

Fraud Happens Here? The Role of Human Factors in Fraud Prevention

Fraud risk often hides in plain sight — not in systems, but in behaviors. This foundational course explores how workplace culture, decision-making habits and subtle human dynamics can quietly create fraud vulnerabilities. (15 min.)

Describe the psychological and behavioral factors that contribute to fraud risk.
Explain how pressure, assumptions and over-reliance on systems can influence decision-making.
Analyze real-world scenarios to understand how human behavior and culture interact to either enable or prevent fraud.
Evaluate how people and teams respond to fraud-related challenges using a human factors lens.

Fraud/AML Prevention: Case Studies in Accountability

Fraud prevention is a shared responsibility. This course examines real-world fraud and AML cases where human choices — not just policy gaps — determined the outcome. (40 min.)

Identify behavioral, procedural and systemic red flags across diverse fraud scenarios.
Describe how accountability principles and organizational culture influence fraud prevention.
Explain how cognitive biases and assumptions contribute to missed fraud detection opportunities.
Evaluate fraud response strategies and summarize key insights from case studies and industry articles.

GO Huddle: Fraud/AML – Case Studies in Accountability

The ABA GO Huddle is a learning facilitation tool designed specifically for leaders who seek to meaningfully reinforce ABA self-paced training within their teams. Leaders will find practical tools and exercises to guide teams in application of the knowledge and skills from Fraud/AML – Case Studies in Accountability in a supportive and interactive environment. (30 min.)

Fraud Happens Here — Your Decisions Matter

Fraud prevention comes down to the choices we make every day. In this course, bankers will discover interactive simulations that mirror real decisions faced by branch staff. (20 min.)